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About Us
Luna Estrella Fashion Inc is a personal shopping and sales company. Most of our products are
bought with specific people in mind, others with everyone in mind. Our inventory is frequently
updated based on requests of our clients, or website customers. We will do the best we can to bring
you the lowest prices possible!
Authenticity
Although we do not work for any of the respected brands that we offer, all items are 100% authentic
and made by the brand we use to identify them. Any use of the names Gucci, Fendi, Prada, Christian
Dior, Burberry etc., are all trademarks belonging to those companies and we do not in any way claim
to be these companies or work for them.
We receive all items from a licenced brokerage company located in Italy who receive the items direct
from the companies.
Availability
At the time of your order we will check if the item is in stock. We do not guarantee any of the items
offered on our site to be in stock at any given time as the market changes rapidly. Wait until you
receive the items before offering them to customers. There is a day in between your order and
shipping so an item can unexpectedly go out of stock. If this should happen you of course would be
refunded or given credit, whichever you prefer.
Return Policy
Notify us within 48 hours of receipt if you plan to return, once return is approved, you will have 2-3
business days to ship back to us for a refund of the full item price. Please note, wholesale orders
(10 or more) do not qualify as we will not have the resources to fund a large return. Make a small
sample order if you have any hesitation, so we can provide a swift return if you are not happy.
Minimums
Normally we do not require any minimum. Prices shown are for those at a quantity of 5 or higher.
For between 3 and 4 items, $5 is added per item. For 2 items, $15 is added per item. For 1 item, an
additional $40 is added.
If you have ordered in the past 30 days where this item would be the fifth item or greater, no
additional amount will be added.
DropShipping
Yes, we do drop ship. We can put any label you like on the package. You are responsible for any
returns and correspondence between yourself and the buyer. No extra charge.
Payment Methods
Our standard payment methods are the following:
-COD ( When order arrives, you give the deliverer a money order for your invoice
amount)
-Money Order
-Bank Wire Transfer (Required for larger orders)
-PayPal
-Visa or Mastercard for US orders
Please feel free to email us any questions regarding our policies.
Shipping
Shipping Method and Tracking
We ship via UPS and USPS and provide a tracking number for all orders. Tracking information can
be requested. If you need FedEx, we can ship this way as well.

Shipping Times
As long as things are in stock, items are shipped within 24 hours of payment.
USA estimate:  1-4 days
International estimate: 5-7 days

Shipping Costs
Estimate your shipping cost using www.usps.com or www.ups.com. Assume each item you order
weighs 2lbs. Your actual shipping costs will be very close to this.

Shipping Insurance
We are not responsible for any damaged goods or lost goods and encourage you to request
insurance if you are worried about this occurring to your order. Although it is rare, we feel we should
note this information here for your reference.
Disclaimer & Limitation of Liability for Items Sold
We are not, nor do we claim to be an authorized agent or dealer of any of
the products sold. All references to designers are for identification purposes
only. Fendi, Gucci, Prada, Christian Dior, Coach, Chanel, Burberry and any
other designer do not control, endorse or sponsor this site in any way, nor
are they affiliated or associated. Fendi, Gucci and Prada, Christian Dior,
Coach, Chanel, Burberry, are the registered trademarks of their respective
companies.

LunaEstrella.com makes no representation or warranty, expressed or
implied, unless otherwise stated. We disclaim all warranties of any kind,
including but not limited to, merchantability and fitness for a particular
purpose.

You agree that the sole and exclusive maximum liability to LunaEstrella.com,
arising from any product sold on the LunaEstrella.com sites shall be the
price of the product ordered. In no event shall LunaEstrella.com, its
directors, officers, employees or other representatives be liable for special,
indirect, consequential, or punitive damages related to product sold.

If such an event occurs that a product is listed at an incorrect price or
incorrect information due to errors of a typographical nature, pricing
miscalculation, or incorrect information from suppliers, we reserve the right to
refuse or cancel any orders. In addition if a product receives an unexpected
surge of demand, or the item becomes out of stock, and we are unable to
fulfill an order, we reserve the right to cancel an order. If payment had been
received, it will be refunded.


Frequently Asked Questions